Frequently Asked Questions

Refunds are handled by Apple or Google Play. Contact customer support within 14 days of your purchase to qualify for one.

Yes, any time. Change plans under Manage Subscription in Firra settings — including switching to Lifetime.

Lifetime is a one-time purchase: Firra Pro, forever. If you are already on monthly or yearly, cancel that subscription after buying Lifetime so you are not charged again.

Sign in with the same account anywhere. Your subscription is tied to your account, not the device, so you can be signed in on two devices — or two platforms — at once.